Cork Medical of Indianapolis, Indiana:
You started out by having problems delivering the bed and mattress ordered. I still don't know what the issue was but the doctor insisted that you had the order and you seemed confused as to where it was.The call never came.
I verified that the first payment was made in the second quarter of 2015 and
called you back where I was immediately told that the bed was paid off.
There was a problem with your mattress.
By the time that I figured out why Sherry was sinking into the mattress, she
was too fragile to move so I could repair it.
You knowingly sent a used piece of equipment as new, one that had a design
flaw in it you knew about and then offered to bill my insurance company to
fix it. I managed to move some additional support under Sherry, an agonizing
venture at best, and she died on a defective support mechanism that should
have kept her much more comfortable than it did had it worked properly.
As far as I am concerned this was fraud. I am asking Medicare if they think
it is fraud as well.